Every RevPARK product comes with a 2-year warranty from the date of purchase. If your device develops a fault under normal use, we will repair or replace it no questions asked .
The warranty does not cover physical damage from drops or accidents, water damage beyond the product's rated IPX level, or damage resulting from misuse, unauthorised modifications, or attempted self-repair.
To make a warranty claim, contact us via WhatsApp with your order details and a description of the issue and we will take it from there.
If your product arrives damaged or faulty, contact us within 24 hours of delivery via WhatsApp. Send a photo or short video showing the issue and we will arrange a replacement at no cost to you.
Claims raised after 24 hours of delivery will be handled under the standard warranty policy above.
All orders within the UAE are delivered via standard courier. Delivery typically takes up to 3 business days depending on your location and current conditions.
You will receive your order confirmation and tracking details via WhatsApp once your order is dispatched.
For any questions, claims, or concerns — WhatsApp us directly. We typically respond within a few hours.